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Using a mortgage coach made our experience a whole lot easier. What we found made all the difference is the very personal service – we weren’t made to feel like a number which is what usually happens when you deal with a bank. We were kept very well informed the whole way so we always felt comfortable. Our mortgage coach listened to our needs, we told her what we wanted and she found the product that suited us, so we weren’t talked into signing with just any bank that she may have got a better kick back from. I have recommended the service to a few of my friends already and I am also looking into the possibility of refinancing soon – and our mortgage coach will be the first person I call.
Malcolm -- Bullsbrook, WA
My wife and I have always considered ourselves to have a pretty sound understanding of mortgages and how they work, but it wasn’t until I read How to be Mortgage Free in 4 Easy Steps, that we realised there was quite a lot we also didn’t know. Not only is the book informative, it’s also written at a level that is easy to understand. Our mortgage coach was on the same level too – after reading the book we had a lot more questions and he was able to give us fruitful advice – he looked at our situation in the context of our lifestyle and what we wanted to achieve. He was always helpful, had a positive “can do” attitude and was true to his word in getting our deals across the line. We have since used our mortgage coach for 2 investment properties and referred his services to our friends.
John -- Wellard, WA
We were buying a business and had tried to go through the banks ourselves, but were finding the process very time consuming and felt as if we weren’t getting the answers we needed. Then our lifesaver came in the form of a mortgage coach – it was as if immediately all the worry and stress was taken off our shoulders and out of our hands. Suddenly here was someone who understood the stress we were going through in buying our business. As part of his service, he did all the running around and organised all the paperwork plus found the best deal that suited us and our long term plans as well. Our mortgage coach took the time to sit with us and explain all the legalities of our loan in detail so that we could understand. I know he only had our best interest at heart – he was professional, trustworthy, reliable, flexible and most importantly, understanding of our needs and what we wanted. This really was the best experience I have ever had using a mortgage coach, so there is no other option for us other than to use him again when the time comes.
