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If we had to go through the whole experience again, I have to say there wouldn’t be one thing I would want to change. I can only speak glowingly of our experience and our mortgage coach – the quality and amount of support she provided for us was excellent. I would recommend our mortgage coach to anyone and we would certainly use the service again in exactly the same way.
Stephen -- Toodyay, WA
After doing some research of my own, I found the Mortgage Free Australia website on the internet and seeing as I was in the market for a new home loan, I went through their channels of obtaining a mortgage coach. For previous loans I have in the past gone through the major banks on my own, but this time I was very happy with the efficiency of using a mortgage coach. Every aspect of the process was beneficial to us – I was very pleased with the way our mortgage coach handled our application from start to finish – she did all the major research for us in terms of what we wanted in our loan. It was all done in a very professional manner and I would certainly consider using her services again.
Alan -- Kallista, VIC
You’ve absolutely got rocks in your head if you’re not destroying your loan using this system! I got your book ‘How to Be Mortgage Free in 4 Easy Steps’ and I put it on the side for a week or so, thinking, “Oh, I’ve got to read that”. And then one night I couldn’t sleep, so I read it. I read it all in one go. Afterwards, I thought, “Right, I’ve definitely got to do something about the obvious waste of money occurring with my mortgage!”
I decided to use a Mortgage Coach to fix the problem because of the excellent common-sense information in the book. The coach I used, Lorelle McCormack, was superb and couldn’t do enough for us. The way she kept me in touch with the progress of my loan was very good. Lorelle always gave me a ring saying what was happening with the loan, or that I was going to receive documents in the mail and when I got the documents what to do with them.
I remember one of the forms I got from the bank that I just didn’t understand. I rang up Lorelle and she rang back -- within about a minute -- and told me what it was about... and this was at half-past-nine at night!
The fact that Lorelle came out to our place at a time convenient to us and took the time to explain everything was the most important aspect to me. First Lorelle came to my office to meet me, then she came to my home and met my wife. I wouldn’t run around the banks trying to find things out, I just wouldn’t do that. I appreciated Lorelle’s care of my situation, because it’s a pretty big decision getting a new mortgage—we’re talking six figure numbers!
If my circumstances change, I’d certainly use a Mortgage Coach in the future.
Charlie Gunningham, (Founder & Director, AussieHome.com), Woodlands WA 6018
