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Initially I had a few reservations about using a mortgage coach as I had never done it before, but in the end the outcome was what I wanted. I found it much nicer to deal with someone on a personal level who listened to your needs Ė I have found before that the banks often donít listen to what you are saying. My mortgage broker was a nice man to deal with who also got me the best deal and is someone I would use again.
Merrill -- Mount Gravatt East, Qld
After doing some research of my own, I found the Mortgage Free Australia website on the internet and seeing as I was in the market for a new home loan, I went through their channels of obtaining a mortgage coach. For previous loans I have in the past gone through the major banks on my own, but this time I was very happy with the efficiency of using a mortgage coach. Every aspect of the process was beneficial to us Ė I was very pleased with the way our mortgage coach handled our application from start to finish Ė she did all the major research for us in terms of what we wanted in our loan. It was all done in a very professional manner and I would certainly consider using her services again.
Alan -- Kallista, VIC
I have used the mortgage coach service from Mortgage Free Australia twice now, and have had a fantastic experience both times. Our mortgage coach was brilliant, the whole process was very professional. One of the main reasons I keep coming back to Mortgage Free Australia for finance is the great customer service. Lots of companies are happy just to get your business then not worry about the customer, but thatís not the case at Mortgage Free Australia. Everyone is very friendly and helpful Ė the whole follow through just shows itís a very professional service.