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If we had to go through the whole experience again, I have to say there wouldnít be one thing I would want to change. I can only speak glowingly of our experience and our mortgage coach Ė the quality and amount of support she provided for us was excellent. I would recommend our mortgage coach to anyone and we would certainly use the service again in exactly the same way.
Stephen -- Toodyay, WA
Initially I had a few reservations about using a mortgage coach as I had never done it before, but in the end the outcome was what I wanted. I found it much nicer to deal with someone on a personal level who listened to your needs Ė I have found before that the banks often donít listen to what you are saying. My mortgage broker was a nice man to deal with who also got me the best deal and is someone I would use again.
Merrill -- Mount Gravatt East, Qld
At the time we needed to get a loan, both my partner and I were self employed and were told by a number of brokers that we basically didnít fit the mould and wouldnít get a loan. But then we spoke to our mortgage coach from Mortgage Free Australia and she made it happen for us when we thought it never would. We found her easy to reach and she was always very responsive Ė so when we were both back in salaried positions, we went to her again to refinance our loans and got an even better interest rate, so if she hadnít helped us get that initial loan in the first place who knows where we would be now.