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After doing some research of my own, I found the Mortgage Free Australia website on the internet and seeing as I was in the market for a new home loan, I went through their channels of obtaining a mortgage coach. For previous loans I have in the past gone through the major banks on my own, but this time I was very happy with the efficiency of using a mortgage coach. Every aspect of the process was beneficial to us – I was very pleased with the way our mortgage coach handled our application from start to finish – she did all the major research for us in terms of what we wanted in our loan. It was all done in a very professional manner and I would certainly consider using her services again.
Alan -- Kallista, VIC
If we had to go through the whole experience again, I have to say there wouldn’t be one thing I would want to change. I can only speak glowingly of our experience and our mortgage coach – the quality and amount of support she provided for us was excellent. I would recommend our mortgage coach to anyone and we would certainly use the service again in exactly the same way.
Stephen -- Toodyay, WA
We were buying a business and had tried to go through the banks ourselves, but were finding the process very time consuming and felt as if we weren’t getting the answers we needed. Then our lifesaver came in the form of a mortgage coach – it was as if immediately all the worry and stress was taken off our shoulders and out of our hands. Suddenly here was someone who understood the stress we were going through in buying our business. As part of his service, he did all the running around and organised all the paperwork plus found the best deal that suited us and our long term plans as well. Our mortgage coach took the time to sit with us and explain all the legalities of our loan in detail so that we could understand. I know he only had our best interest at heart – he was professional, trustworthy, reliable, flexible and most importantly, understanding of our needs and what we wanted. This really was the best experience I have ever had using a mortgage coach, so there is no other option for us other than to use him again when the time comes.
